I wonder why my new passport was designed and manufactured without any thought about its usability. It's like much of the Web: created by clueless graphic artists.
This should be a totally well-tested design but, e.g. the accompanying identity card cannot be written on with a ball point pen and the background images on the page that gets the emergency notification name/address make the penciled in information partly illegible.
How did these folks get into the layout/appearance of what should be a utilitarian entity rather than a flashy travel brochure? And whoever thought of putting RFID in it should have their license revoked.
Love.
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